Privacy & Data

be999 Privacy Policy

Your privacy matters to be999. This policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over your own information. No jargon, no small print surprises.

Last Updated: January 2025

How be999 Protects Your Privacy

These six principles guide every decision be999 makes about your personal data. The full policy follows below.

We Only Collect What We Need

be999 collects personal data only where there is a clear and legitimate reason to do so. We do not gather information speculatively or build profiles beyond what is necessary to operate your account and keep it secure.

We Never Sell Your Data

Your personal information is never sold to third parties. be999 does not operate data brokerage arrangements of any kind. The data you share with us stays within the be999 ecosystem and its trusted service partners.

Industry-Standard Encryption

All data transmitted between your device and be999 is protected using TLS encryption. Sensitive account data is stored using industry-standard hashing and encryption protocols to prevent unauthorised access.

You Control Your Data

be999 gives you meaningful control over your personal information. You can request access to your data, ask for corrections, or request deletion at any time by contacting the support team.

We Don't Keep Data Longer Than Necessary

be999 retains personal data only for as long as it is needed for the purpose it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised.

We'll Tell You If Things Change

If be999 makes material changes to this Privacy Policy, we will notify you via email or an in-platform notification before the changes take effect. You will always know what you are agreeing to.

This Privacy Policy applies to all users of the be999 platform at be999.club. By registering an account or using any be999 service, you confirm that you have read and understood this policy.

1. Introduction

be999 is committed to protecting the privacy of every player who uses the platform . This Privacy Policy explains how be999 collects, uses, stores, and protects your personal data when you register an account, make deposits, play games, or interact with any part of the be999 platform.

be999 takes data protection seriously. We understand that players in Bangladesh trust us with sensitive personal and financial information, and we treat that responsibility with the care it deserves. This policy is written in plain English so you know exactly where you stand — no legal maze, no hidden clauses.

This Privacy Policy should be read alongside the be999 Terms and Conditions and Responsible Gaming policy. Together, these documents form the full agreement between you and be999 regarding your use of the platform.

2. Data We Collect

be999 collects personal data in several ways — directly from you when you register or contact support, automatically when you use the platform, and occasionally from third-party verification providers. Here is a breakdown of the categories of data we collect:

Category Examples How Collected
Identity Data Full name, date of birth, national ID number Registration form, KYC verification
Contact Data Mobile number, email address Registration form, support interactions
Financial Data bKash / Nagad / Rocket account number, transaction history Deposit and withdrawal requests
Technical Data IP address, device type, browser, operating system Automatically on platform access
Usage Data Games played, bets placed, session duration, login times Automatically during gameplay
Communications Data Live chat transcripts, support emails When you contact be999 support

be999 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming purposes and with your explicit consent.

3. How We Use Your Data

Every piece of data be999 collects is used for a specific, documented purpose. We do not use your data for anything beyond what is described here without first obtaining your consent.

  • Account management: To create, maintain, and secure your be999 account, including verifying your identity and processing login requests.
  • Transaction processing: To handle deposits and withdrawals via bKash, Nagad, and Rocket accurately and securely.
  • Fraud prevention and compliance: To detect and prevent fraudulent activity, money laundering, and other illegal behaviour on the platform.
  • Customer support: To respond to your queries, resolve disputes, and improve the quality of our support service.
  • Responsible gaming: To monitor gameplay patterns and identify players who may need support, in line with our Responsible Gaming commitments.
  • Platform improvement: To analyse usage patterns and improve the be999 platform, games, and user experience.
  • Marketing communications: To send you relevant promotions and offers — but only where you have opted in to receive them. You can opt out at any time.
  • Legal obligations: To comply with applicable laws and respond to lawful requests from regulatory authorities.

be999 will never use your data to make automated decisions that have a significant legal or financial impact on you without human review.

5. Data Sharing

be999 does not sell your personal data to any third party. We share data only where it is necessary to operate the platform or comply with legal requirements. The categories of third parties with whom be999 may share your data are:

  • Payment processors: bKash, Nagad, and Rocket receive the financial data necessary to process your transactions. These providers operate under their own privacy policies and data protection obligations.
  • Identity verification providers: Third-party KYC providers may receive identity documents to verify your age and identity as required by our compliance obligations.
  • Game providers: Game software providers may receive anonymised usage data to support game performance and fairness auditing.
  • Regulatory authorities: be999 may be required to share data with law enforcement or regulatory bodies in response to lawful requests.
  • IT and security providers: Trusted technology partners who support the operation and security of the be999 platform, under strict data processing agreements.

All third parties with whom be999 shares personal data are required to handle that data in accordance with applicable privacy laws and are prohibited from using it for any purpose beyond the specific service they provide to be999.

be999 will never share your personal data with advertisers, data brokers, or any party for commercial purposes unrelated to the operation of your account.

6. Data Security

be999 implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

  • TLS encryption for all data transmitted between your device and the be999 platform.
  • Encrypted storage of sensitive account and financial data.
  • Access controls that restrict internal access to personal data on a need-to-know basis.
  • Regular security audits and vulnerability assessments of the be999 platform.
  • Two-factor authentication options for player accounts.
  • Monitoring systems that detect and alert on suspicious access patterns.

While be999 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials with anyone.

If be999 becomes aware of a data breach that is likely to affect your rights or interests, we will notify you as soon as reasonably practicable and take immediate steps to contain and investigate the incident.

7. Data Retention

be999 retains your personal data for as long as your account is active and for a reasonable period thereafter, in line with our legal and regulatory obligations. Specific retention periods are as follows:

  • Account data: Retained for the duration of your account and for up to 5 years after account closure, as required for compliance purposes.
  • Transaction records: Retained for a minimum of 5 years in accordance with anti-money laundering regulations.
  • Support communications: Retained for up to 2 years after the resolution of the relevant query.
  • Technical and usage data: Typically retained for up to 12 months, after which it is anonymised or deleted.
  • Marketing preferences: Retained until you withdraw consent or close your account.

When data reaches the end of its retention period, be999 securely deletes or anonymises it so that it can no longer be linked back to you as an individual.

8. Your Rights

As a be999 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the be999 support team at [email protected].

Right of Access

Request a copy of the personal data be999 holds about you at any time.

Right to Rectification

Ask be999 to correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure

Request deletion of your personal data where there is no longer a lawful basis for us to hold it.

Right to Restriction

Ask be999 to restrict processing of your data in certain circumstances, such as while a dispute is being resolved.

Right to Portability

Request your personal data in a structured, machine-readable format so you can transfer it to another service.

Right to Object

Object to be999 processing your data for direct marketing or on the basis of legitimate interests.

be999 will respond to all data rights requests within 30 days. In complex cases, we may extend this period by a further 30 days and will notify you if this is necessary. There is no charge for exercising your rights.

9. Cookies

be999 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. Cookies are small text files stored on your device when you visit be999.club.

The types of cookies be999 uses are:

  • Essential cookies: Required for the platform to function. These cannot be disabled as they are necessary for login sessions, security, and core functionality.
  • Analytics cookies: Help be999 understand how players use the platform so we can improve it. Data collected is aggregated and anonymised.
  • Preference cookies: Remember your settings and preferences, such as language and display options, to personalise your experience.
  • Security cookies: Used to detect and prevent fraudulent activity and protect the integrity of your account.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the be999 platform. be999 does not use third-party advertising cookies.

10. Minors

be999 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If be999 discovers that personal data has been collected from a minor, that data will be deleted immediately and the associated account closed.

If you are a parent or guardian and believe your child has registered on be999, please contact us immediately at [email protected] and we will take prompt action.

11. Changes to This Policy

be999 may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date.

For significant changes that affect how we use your personal data, be999 will notify you directly via email or an in-platform notification before the changes take effect. Your continued use of be999 after a policy update constitutes acceptance of the revised terms.

12. Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how be999 handles your personal information, please get in touch:

The be999 data protection team aims to respond to all privacy-related enquiries within 5 business days. For urgent matters, live chat is the fastest route to a response.

Play with Confidence on be999

Now that you know how be999 protects your privacy, you can play with complete peace of mind. Register your free account today and experience the platform for yourself.