be999 Terms and Conditions

1. Introduction

These Terms and Conditions ("Terms") apply to all users of the be999 platform, accessible at be999.club. be999 is an online gaming and betting platform operated for players in Bangladesh and other permitted jurisdictions. These Terms form a legally binding agreement between you (the player) and be999.

By registering an account, making a deposit, or participating in any game or promotion on be999, you confirm that you have read these Terms in full and agree to be bound by them. If you are unsure about any part of these Terms, please contact the be999 support team before proceeding.

These Terms should be read alongside the be999 Privacy Policy and Responsible Gaming policy, both of which form part of the overall agreement between you and be999.

2. Eligibility

To register and use be999, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be located in a jurisdiction where online gaming is not prohibited by local law.
• You must not be a current employee, contractor, or close family member of a be999 employee.
• You must not have previously had a be999 account closed for breach of these Terms.
• You must be registering on your own behalf and not on behalf of any third party.

be999 reserves the right to request proof of age and identity at any time. If you are unable to provide satisfactory verification, be999 may suspend or close your account and withhold any pending withdrawals pending investigation.

3. Account Registration

To access the full range of be999 games and features, you must register an account. During registration, you are required to provide accurate and complete information including your name, date of birth, contact details, and preferred payment method. Providing false information during registration is a breach of these Terms and may result in account closure.

Each player is permitted to hold one active be999 account only. If be999 detects that a player holds multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — all associated accounts may be suspended and any balances forfeited pending review.

You are responsible for keeping your login credentials secure. Do not share your username or password with anyone. be999 will never ask for your password via email, chat, or phone. If you believe your account has been accessed without your authorisation, contact support immediately.

• All registration details must be accurate and kept up to date.
• You must notify be999 promptly if any of your details change.
• Account sharing is not permitted under any circumstances.
• be999 may require identity verification (KYC) before processing withdrawals.

4. Deposits & Withdrawals

be999 supports deposits and withdrawals via bKash, Nagad, and Rocket — the three major mobile banking services used by players in Bangladesh. All transactions are processed in BDT. Minimum and maximum deposit and withdrawal limits apply and are displayed within the cashier section of your account.

Deposits are typically credited to your be999 account within a few minutes of confirmation. If a deposit does not appear within 30 minutes, please contact support with your transaction reference number.

Withdrawals are processed to the same payment method used for the most recent deposit, and must be made to an account registered in your own name. be999 does not process withdrawals to third-party accounts under any circumstances. Withdrawal processing times are as follows:

• bKash: typically within 1–3 hours of approval.
• Nagad: typically within 1–3 hours of approval.
• Rocket: typically within 2–6 hours of approval.

be999 reserves the right to request identity verification before processing any withdrawal. This is a standard compliance requirement and is not a reflection on the legitimacy of your account. Providing accurate KYC documents promptly will help avoid delays.

5. Bonuses & Promotions

be999 offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to specific terms that are communicated at the time the bonus is offered. It is your responsibility to read and understand the conditions attached to any bonus before opting in.

All bonuses on be999 are subject to wagering requirements. This means that bonus funds — and in some cases the deposit associated with a bonus — must be wagered a specified number of times before a withdrawal can be requested. The wagering requirement for each promotion is stated clearly in the promotion details.

• Bonuses cannot be transferred between accounts or converted to cash without meeting wagering requirements.
• be999 reserves the right to withdraw any bonus offer at any time without prior notice.
• Players found to be abusing bonus offers — including through the use of multiple accounts or coordinated betting patterns — will have their bonuses voided and their accounts reviewed.
• Bonuses are intended for recreational players only. be999 may exclude certain players from specific promotions at its discretion.
• Free spins and free game credits are subject to the same wagering requirements as deposit bonuses unless otherwise stated.

If you have a question about a specific promotion or believe a bonus has not been credited correctly, contact the be999 support team with the relevant details and they will investigate promptly.

6. Player Conduct

be999 expects all players to conduct themselves in a fair and respectful manner. The following behaviours are strictly prohibited on the be999 platform:

• Using automated software, bots, or scripts to interact with any game or feature on be999.
• Attempting to exploit bugs, glitches, or errors in any game for financial gain.
• Colluding with other players to manipulate game outcomes, particularly in live dealer games.
• Using abusive, threatening, or offensive language toward be999 staff or other players.
• Attempting to launder money or use be999 for any illegal financial activity.
• Providing false information to be999 at any point, including during registration or KYC verification.
• Accessing be999 from a jurisdiction where online gaming is prohibited.

be999 monitors all accounts and gameplay for signs of prohibited conduct. Where a breach is identified, be999 may suspend the account, void any winnings associated with the breach, and report the matter to relevant authorities where required by law.

7. Games & Betting Rules

All games available on be999 — including Mega Fishing, Ezugi Live casino tables, Jurassic Kingdom, Mines, Bird Catcher, and the D&T Ranking events — operate under their own specific game rules. These rules are accessible within each game and should be reviewed before play.

In the event of a technical fault or disconnection during a game round, be999 will attempt to resolve the round based on the last confirmed game state. If a round cannot be completed, the bet will be voided and the stake returned to your account. be999's decision on disputed game outcomes is final.

• Minimum and maximum bet limits apply to all games and are displayed within the game interface.
• be999 reserves the right to void bets placed in error or as a result of a system fault.
• Live dealer game results are determined by the physical outcome of the game as dealt by the dealer — not by any software algorithm.
• D&T Ranking points are calculated based on confirmed, settled bets only. Voided bets do not contribute to ranking points.
• be999 may remove or replace games from the lobby at any time without prior notice.

8. Privacy & Data

be999 collects and processes personal data in accordance with its Privacy Policy. By registering an account, you consent to the collection and use of your data as described in that policy. be999 does not sell personal data to third parties.

Your data may be shared with payment processors, identity verification providers, and regulatory authorities where required by law. All data sharing is conducted under appropriate data protection agreements and in compliance with applicable privacy regulations.

For full details on how be999 handles your personal information, please review the Privacy Policy.

9. Limitation of Liability

be999 provides its platform on an "as is" basis. While every effort is made to ensure the platform is available and functioning correctly at all times, be999 does not guarantee uninterrupted access and accepts no liability for losses arising from platform downtime, technical faults, or third-party service failures.

be999's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim. be999 is not liable for any indirect, consequential, or punitive losses.

• be999 is not responsible for losses arising from a player's failure to read or understand game rules.
• be999 is not liable for delays caused by third-party payment providers.
• be999 does not accept liability for losses resulting from a player's account being accessed by an unauthorised third party where the player failed to keep their credentials secure.

10. Account Termination

You may close your be999 account at any time by contacting the support team. Upon closure, any remaining balance will be returned to your registered payment method, provided all wagering requirements have been met and no outstanding compliance checks are pending.

be999 reserves the right to suspend or close any account at its discretion, including where:

• A breach of these Terms has been identified or is suspected.
• The account has been inactive for an extended period.
• be999 is required to do so by a regulatory authority or law enforcement agency.
• The player has requested self-exclusion through the Responsible Gaming tools.

Where an account is closed by be999 due to a breach of these Terms, any bonus funds and associated winnings may be forfeited. Deposits made in good faith will be returned where no fraudulent activity is identified.

11. Changes to These Terms

be999 may update these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. For significant changes, be999 will notify players via email or an in-platform notification.

Your continued use of be999 after any update to these Terms constitutes your acceptance of the revised Terms. If you do not agree with any changes, you should stop using the platform and contact support to close your account.

12. Contact Us

If you have any questions about these Terms and Conditions, or if you believe there has been an error in the application of these Terms to your account, please contact the be999 support team:

• Email: [email protected]
• Live Chat: available 24/7 through the be999 platform
• FAQ: be999 FAQ page

The be999 support team aims to respond to all enquiries within 24 hours. For urgent account issues, live chat is the fastest way to get help.